Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@GarageToolsStorage.com.

We are a family owned business that makes focus on the customer our priority every day.

• We know you have so many options on where to spend your hard earned dollar that we have to give you a reason to spend it with us.
• You will never have your call answered by someone sitting in a call center on the other side of the earth when you call Garage Tools Storage.
• We promise to always be available to answer your questions.  If we cannot pick up immediately then we will respond as soon as possible usually in a few minutes, but always within 24 hours.
• We truly believe that we are not just in the business of selling the highest quality storage and garage products that we can find, but we are first and foremost in the relationship business. 
• We want you, our customers to think of us as their new found friends.
• So please, try us today and make a new friend.

Sincerely your friends in the storage business,

Jonathan and Oriana